Welcome to Kershaw Sale Store! We’re dedicated to providing premium knives with precision and care. Below, you’ll find answers to common questions about our products, shipping, returns, and more. If you need further assistance, feel free to contact us at [email protected].
Product Questions
What types of knives do you offer?
We specialize in a wide range of high-quality knives, including:
- Stilettos (e.g., A.G.A. Campolin, Frank B)
- Butterfly knives (e.g., Bear Cutlery, Benchmark, and training models)
- Fixed blade knives (e.g., Boker, Buck, Cold Steel)
- Assist openers (e.g., Buck Knives, CRKT, Frost Cutlery)
- Bowie knives, camping & survival knives, and more from brands like Frost Cutlery and CRKT.
Are your knives suitable for beginners?
Yes! We offer options for all skill levels, such as butterfly training knives for practice and user-friendly assist models. Each product is built for durability and ease of use, making them perfect for both newcomers and seasoned experts.
Do you sell knives that are legal in my area?
We ship globally (excluding Asia and select remote areas), but knife laws vary by location. It’s your responsibility to check local regulations before purchasing. We’re not liable for legal issues arising from ownership.
Shipping & Delivery
Where do you ship to?
We deliver worldwide, except to Asia and certain remote regions due to shipping restrictions. Our services reach most knife enthusiasts across the globe.
What are your shipping options and timeframes?
- Standard Shipping ($12.95): Uses DHL or FedEx for secure, efficient delivery. Arrives in 10-15 days after dispatch—ideal for urgent needs like A.G.A. Campolin stilettos or Buck fixed blades.
- Free Shipping (Orders over $50): Complimentary via EMS. Delivery takes 15-25 days after dispatch, perfect for building collections (e.g., butterfly knives or Bear Cutlery).
Do I need to sign for delivery?
Yes, all deliveries require signature confirmation to ensure your premium knives reach you safely. Please have someone available to receive the package.
What if I’m in a restricted area?
If you’re in Asia or a remote location not served, we regret that we cannot fulfill your order. Check our website for updates on shipping availability.
Returns & Refunds
What is your return policy?
We accept returns within 15 days of delivery. Items must be unused, in original packaging, and include proof of purchase. Contact us at [email protected] to initiate a return. Refunds are processed after inspection, excluding shipping costs.
What if my knife arrives damaged or defective?
We inspect all orders before shipping, but if there’s an issue, email us immediately with details and photos. We’ll arrange a replacement or refund as needed.
Payment & Accounts
What payment methods do you accept?
We support Visa, MasterCard, JCB, and PayPal for secure transactions. All payments are processed through encrypted systems to protect your data.
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account lets you track orders, save preferences, and enjoy faster checkout for future purchases.
Is my payment information safe?
Absolutely! We use industry-standard encryption to safeguard your details. For added security, we don’t store payment data on our servers.
General Inquiries
How can I contact customer service?
Reach us at [email protected] for questions about orders, products, or support. We aim to respond within 1-2 business days.
What makes Kershaw Sale Store unique?
We combine expert craftsmanship with reliable global delivery, offering curated knives from top brands. Our focus on precision, from stilettos to survival knives, ensures you receive tools that reflect your skill and style.
Thank you for choosing Kershaw Sale Store—where we deliver precision, one cut at a time. Happy collecting!